The unemployment tax rate is the only tax rate that YOU can control. From the rising consequences of non-compliance to the erroneous actions made daily by the state, why wouldn’t you want to ensure that you are paying the lowest rate possible? At DCR, we meticulously monitor tax and claim accuracy while taking a proactive approach to claims to effectively safeguard your tax rate.

New legislation continues to be passed, and we know how hard it can be to stay updated. The consequences of non-compliance are becoming a rising problem among employers and subsequently cost them thousands. Our premier services, ranging from initial claims to hearings, will take the burden off of your hands so that you can be sure that nothing slips through the cracks.

Our state-of-the-art computer system is integrated with SIDES (the National Unemployment Insurance State Information Data Exchange System) to ensure expedited and accurate claims responses. This system increases efficiency as it streamlines the information necessary to obtain a favorable ruling, saving the employer both time and money.

Your unemployment tax rate is important to us, and that is why we closely monitor all payments made by state agencies. Erroneous payments occur regularly and undoubtedly lead to higher tax rates. When we continuously audit your benefit charge statements, we guarantee that these mistakes will be protested and accounted for.

Below is an assortment of our service options:

  • Web-based access and tiered services
  • Real-time claims status and account activity reports
  • Educational seminars and workshops
  • Client conferences
  • Analysis and verification of tax rates
  • Voluntary contribution advice
  • Written protests of incorrect tax rates
  • Charges and credits review
  • Protests of erroneous charges
  • Timely claim processing and response
  • Claim form direct mailing
  • Protests and appeals of improper claims decisions
  • Hearings and client preparation

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Employee Benefits

Finding your way through the puzzling maze of new legislation under the Affordable Care Act can be tedious and troublesome. We also know how hard it can be to balance the cost of benefits with best possible benefits package for your employees. Our experience and expertise are here to help guide you through this burdensome process.

We believe that employee benefits should offer the best options at the best prices. Our packages focus on optimizing health insurance and disability insurance to maximize employee utility while maintaining your bottom line. With over 30 years of experience in the industry, we have a proven track record of smooth package transitions as well as rapid plan implementation. Helping employers meet the divergent objectives associated with benefits packages is our specialty, and by utilizing our value-added services, we strive to reduce customer costs, increase efficiency, and improve employee satisfaction.

When we work with our clients, we make sure provide the best services. Below are some basic examples:

  • Group Medical
  • Temporary Disability
  • Life
  • Cobra Services
  • HRA
  • HSA
  • Voluntary Plans

Our creative and alternative solutions utilize a national platform that provides large employer access and buying power to small and mid-sized employers.

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It is becoming a common occurrence to see employers and fiduciaries incur catastrophic fines as a result of ERISA non-compliance. Our financial services focus on plan governance to ensure that our clients do not become a victim of ERISA penalties. Whether an organization is for-profit or not-for-profit, our services work to protect the employer while ensuring that plan participants have successful retirement outcomes.

Dunn Corporate Resources has representatives that are registered Professional Plan Consultants (PPC). Our financial services are separated into three categories: Fiduciary ERISA Compliance Services, 401(k) Programs, and Separated Employee Services.

Fiduciary ERISA Compliance Services:

Our goal is to protect YOU as the fiduciary. ERISA now uses the prudent expert rule, a more focused version of the prudent man rule, which means that plan fiduciaries are under more scrutiny than ever. Fiduciaries are also subject to personal fines and repayments under the ERISA law, section 502(I). Below are some basic questions that you should be able to answer being a prudent expert fiduciary.

  • As a fiduciary, are you familiar with your duties?
  • Where is your fiduciary audit file?
  • Do you have an Investment Policy Statement?
  • Do you report delinquent payments on the form 5500?

As part of our ERISA Regulation Review (Plan Governance), we make sure that plan fiduciaries are compliant with all individual required duties per ERISA regulations.

401(k) Programs:

A 401(k) plan is one of the most important employee benefits a company can offer. A good plan should be effective and flexible for participants in order to help them meet their retirement objects, yet simple and efficient for administrators. Successful 401(k) plans should not only encourage participation, but also inspire participants to defer enough of their salary to prepare for a comfortable retirement while providing enough options to allow them to ensure their assets are appropriately diversified for time horizons and retirement goals.

Our 401(k) services provide ERISA – non-fiduciary services on the following critical issues:

  • Plan governance review and committee support
  • Needs assessment
  • Vendor Management
  • Investment Monitoring
  • Employee Education and Communication
  • Documentation of investment policy statement

Separated Employee Services:

This unique service completes the employment cycle, from hiring to separation or retirement. This fully engaged approach is accomplished without adding additional burdens on your human resource department. Separated employee services include the following:

  • How to properly transfer your 401(k) while avoiding the pitfalls of taking withdrawals prior to the age of 59 ½, which results in current taxation and a 10% excise penalty
  • Explaining the exclusions to the “early withdrawal” penalty and how to properly apply them
  • Social security counseling and calculating for the best age under personal circumstances
  • Assistance in transferring a 401(k) and establishing a self directed IRA if deemed appropriate
  • Roth IRA conversion possibilities
  • Financial profile to determine whether an individual is on target to reach their desired retirement goals

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Contingency Refund Services

Our contingency refund services have uncovered millions in overlooked areas relating to mergers, acquisitions, and restructuring. We see errors in processing documents, recording critical dates, applying tax rates, and other niches that present an opportunity for refunding. Our specialists excel in resolving related issues with the government and outsourced agencies to ensure that employers receive the highest amount possible in a timely manner.

Our Retroactive Payroll Tax Analysis and Refund Service Agreement is a contingency-based service which analyzes the generally overlooked and misunderstood aspects of mergers and acquisitions as they relate to various state and federal payroll taxes. Our experience has shown that the majority of refunds recovered were the result of government agency errors, outsourced vendor communications, and/or overlooked opportunities that employers were unaware of. Because this is an area that can be time consuming and generally neglected, accounting & law firms recommend our services to their clients. As a result, in many cases, we have been able to provide sizable refunds and credits to our clients.

  • No Fee / Cost Associated with Retaining Service (D.C.R. Paid on Contingency Basis)
  • Assurance that Employer Payroll / Tax Related Merger & Acquisition Issues were Properly Addressed and Applied
  • Assurance that Governmental Payroll / Tax Related Merger & Acquisition Issues were Properly Addressed and Applied
  • Assurance that Outsourced Payroll / Tax Related Merger & Acquisition Issues were Properly Addressed and Applied
  • Assurance that No Penalties, Interest or Delinquency issued occurred
  • Dunn Corporate Resources handles all work associated with service (Research, Review, Revisions, Refunds)
  • Refunds Issued
  • Credits Recovered
  • Rate Reductions when Applicable
  • Increased Awareness of Areas to be Watched when Future Mergers & Acquisitions Occur

Because of our attention to detail and not leaving any “stone unturned”, we have produced an unparalleled reputation for success with such projects. Along with our clients, government agencies welcome our calls and know we are communicating with them for legitimate, well-thought reasons. Our high success rate, combined with an excellent reputation, allows for employers to receive the maximum potential refund.

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Educated employees become valuable employees, and with our seminars and training sessions, we help to create value in places previously unseen. Our training is comprehensive and intensive, designed for optimal employee responsiveness, and tailored to the specific needs of your business.

Depending on your preference, you can choose among many of our different seminar options, or, we can design a seminar tailored to your specific needs. Our seminars are offered as in-person workshops and online webinars. We work with all types of employees, from upper management to general staff, and have found it to be beneficial to an organization when both become involved. Our knowledgeable, professional experts in Seminars and Training are here to help you meet your needs.

The following are some possible training options:

Human Resources:

  • Reducing Turnover
  • Conflict Resolution
  • How to Conduct Effective Meetings
  • Harassment Training and Compliance
  • Interviewing Skill Enhancement
  • Ethics in the Workplace
  • Presenting with Impact; a Presentation Skills Program

Management and Leadership:

  • Personality Styles and mental Processes
  • Teambuilding
  • Problem Solving and Decision Making
  • Situational Leadership
  • The Issue of Change
  • Dealing with Difficult People
  • Harassment Prevention in a Hostile Environment
  • Sexual Harassment

Customer Service/Sales:

  • Sales Skills Development
  • How to Negotiate
  • Dealing with Difficult People
  • Presenting with Impact for Sales Professionals
  • How to Conduct and Internal Investigation


  • Detect Deception
  • Gather Information
  • Discovering the Truth

Depositions and Statements:

  • Video/Audio
  • Multi-Suspect Elimination
  • Stress
  • Personality Types

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